Terms and conditions Global Enterprises 1. Tips/gratuities, baggage or personal insurance, beverages or food, described in the products description are not included. 2. All tours must be pre-paid, except otherwise stated. We accept all credit-cards, and hotel-vouchers. You will be charged in EURO at the conversion's rate applicable on the date of your booking. 3. After booking, Global Enterprises will send you an email-voucher to be printed and presented at the day of the tour in Brussels.  Requests for modifications must be sent to Global Enterprises by email prior to the day of the tour. Global Enterprises cannot be held responsible for any problems, that may happen if you don't receive or read carefully the confirmation/voucher. In case you have not received your voucher, you must notify Global Enterprises at least 72 hours before the day of service by email or phone. 4. Cancellation between 7 and 4 days before service begins : 50% refund 5. Cancellation between 3 days and day of service is not refundable. 6. Gift certificates are non-cancellable or non refundable. 7. Global Enterprises will not be responsible for any cancellation not received and not confirmed back to you, and might debit the relative cancellation or no-show charges. 8. Global Enterprises cannot be held responsible for any loss, theft, accidents, injury, delay or inconveniences, which may occur either by reason or defect, or as acts of government, or other civil authorities (war, strikes, disturbances, heavy weather, etc), or from any cause beyond Global Enterprises control. 9. Global Enterprises and his suppliers reserve the right to vary the itineraries in order to improve each tour, to the tour members' enjoyment and advantage. Global Enterprises and his suppliers reserve also the right to cancel or rescheduled any tour-departure in accordance with operation requirements 10. Any booking made with Global Enterprises will be governed by and subject to the Terms and Conditions above. No variation to these Terms and Conditions shall be of any effect, unless made in writing by and with the authority of Global Enterprises General terms and conditions EXPLORING CITIES EXCLUSIVES REGULAR TOURS OUR PARTNERS LINKS acebook CONTACT US